The term “interesting times” is an ironic description of uncertain and volatile times; the times we’re living through at the moment. In the decade since I first wrote my book CLARITY, the levels of VUCA (volatility, uncertainty, complexity and ambiguity) have been increasing, and the signs are all around us:
Do you choose your words carefully?
Legendary change wizard Milton Erickson’s reply to this question was unequivocal:
“Yes, I choose my words very carefully, and I suggest you do the same. Because the words you say will influence your clients today, and twenty years from today.” Read More →